Poor Training Process - Arivale Coach Arivale Employee Review

Hi! I head up the coaching and training teams here at Arivale and I was also the first Arivale coach so have watched the department grow into a team of world class coaches. Thank you so much for your feedback – we are a learning culture and thrive on feedback. I know that you also had the opportunity to complete surveys both midway through and at the end of your new hire training. We do this because we value each person’s opinion. The vast majority of our trainees feel like there is plenty of practice in training and report that the content of training as well as the quality of training staff is outstanding. Though the intensive 4-week training period is presented throughout our interview process (part of criteria for both 2nd and 3rd interviews), we have continued to work on ways to make it even more clear to applicants as well as to candidates who accept our job offer. 90% of the trainees on average graduate into the Coach role. Of the remaining 10% that do not graduate, some realize the role isn’t a good fit for them. For the coaches who are on the job, I want you to know that the recent satisfaction survey from the team for this role and our work environment was through the roof positive and every trainee is able to access these results as soon as you have an Arivale email profile on your first day. Each Arivale coach has a different personality, and coaching style. We all work from a solid understanding of evidence-based clinical information and behavior change methodology, but no two calls sound the same. We would not be able to have the high retention rate that we do if people were not able to be themselves though we also have to ensure the learning base is a common base of information as this is understandably a very important regulated type of product.