Arivale Reviews

4.5

92% would recommend to a friend

(52 total reviews)

Clayton Lewis

100% approve of CEO

81% positive business outlook

Arivale has an employee rating of 4.5 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arivale employee rating is 28% above average for employers within the Pharmaceutical and biotechnology industry (3.5 stars).

Reviews by job title

52 reviews
2.0
21 Mar 2017

Would not relocate for this job.

Recommend
CEO approval
Business outlook

Pros

Downtown Seattle. Easy commute. Medical, dental. Learning environment.

Cons

Call center atmosphere. Only 30 minute sessions. Very scripted. Coaches are in small cubicles. Calls are recorded and basically graded. Always a pass fail atmosphere. People are let go without notice. Management asks employees to write reviews after any negative posts. You will see several right after this post. Definately do not relocate for this job. You will have high pressure training and then only get a few clients for months. You will be asked to do menial tasks and projects. Talk to a new coach if you can, not a lead to get honest answers.

avatar
Arivale Response
9y
I head up the coaching team at Arivale and am really saddened by your review. You have identified yourself as a current employee who has worked for us for more than a year and, based on your review, I’m not sure why you would possibly continue to work as an Arivale coach. If you are actually a current employee, I know you have seen the results of all of our coaching staff satisfaction surveys and would know that our results are through the roof positive. Anyone who applies for a position as an Arivale coach is welcome to chat to a coach (versus a lead) about their experience. In fact, we host open houses from time to time at our offices and many of our coaches attend so they are able to talk in person to folks who are interested in working here. About one third of our coaches have relocated to Seattle for this position and report loving, not only working at Arivale, but living in this beautiful city as well. There are unfortunately many untruths in your review (our desk space and cubicles are far from small as just one basic example). We never make people post any reviews – what people post is their own sentiment alone. If you actually are a current employee, I would really encourage you to chat to your lead, our department manager or myself. You will know from working at Arivale that we strongly encourage all of our employees to speak up about anything that is concerning to them. I’d love you to challenge yourself to do the same.
2.0
10 Feb 2017

Poor Training Process

Recommend
CEO approval
Business outlook

Pros

Excellent group of health professionals to work with, exciting insights to learn about genetics, nutrition, and gut microbiome health.

Cons

Training process is extreme, including homework on weeknights and weekends, adding up to 60+ hours a week. The 5 week process is stressful and high pressure, which left a number of trainees in tears, questioning their many years of experience. It was not made clear to many trainees (before hire) that employment was pending "passing" of a nearly 200 question, 3 hour timed test and many mock coaching calls, for which limited practice time was available. Feedback from evaluators is inconsistent and nit-picky. Everything said on coaching calls must be Arivale approved and fit within a very specific set of guidelines, which leaves little room for coaches to utilize their own style and experience.

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Arivale Response
9y
Hi! I head up the coaching and training teams here at Arivale and I was also the first Arivale coach so have watched the department grow into a team of world class coaches. Thank you so much for your feedback – we are a learning culture and thrive on feedback. I know that you also had the opportunity to complete surveys both midway through and at the end of your new hire training. We do this because we value each person’s opinion. The vast majority of our trainees feel like there is plenty of practice in training and report that the content of training as well as the quality of training staff is outstanding. Though the intensive 4-week training period is presented throughout our interview process (part of criteria for both 2nd and 3rd interviews), we have continued to work on ways to make it even more clear to applicants as well as to candidates who accept our job offer. 90% of the trainees on average graduate into the Coach role. Of the remaining 10% that do not graduate, some realize the role isn’t a good fit for them. For the coaches who are on the job, I want you to know that the recent satisfaction survey from the team for this role and our work environment was through the roof positive and every trainee is able to access these results as soon as you have an Arivale email profile on your first day. Each Arivale coach has a different personality, and coaching style. We all work from a solid understanding of evidence-based clinical information and behavior change methodology, but no two calls sound the same. We would not be able to have the high retention rate that we do if people were not able to be themselves though we also have to ensure the learning base is a common base of information as this is understandably a very important regulated type of product.
2.0
6 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Great company vision and mission Great for advancing education and self development Competitive pay

Cons

Poor management in the coaching department and associated leadership. The “plan” they put coaches on to improve their shortcomings, in my opinion, is incredibly deflating and deceitful. For a company centered around coaching, it’s disheartening to see it lacking internally.

Viewing 1 - 3 of 52 Reviews

Glassdoor has 52 Arivale reviews submitted anonymously by Arivale employees. Read employee reviews and ratings on Glassdoor to decide if Arivale is right for you.