Pros
Great product Art.com ATTRACTS talent; plenty of smart, creative people are enticed by the idea of working with the product and there's plenty of POTENTIAL for creative marketing and new technology The benefits package – health, dental, 401k matching, commuter checks, phone reimbursement, product discount – is pretty competitive for a company this size
Cons
There are so many. First off, read the reviews you see here very carefully. Those that come from the NC or OH locations are likely to be very positive, and that's a testament to the leadership of the CSS and Logistics staff. They are excellent, and deserve such reviews, but theirs is a different universe; unless you're applying for a warehouse job or phone support job, disregard them. If you're looking at any position based out of the corporate headquarters in Emeryville, walk away now. C-level leadership is truly abhorrent here. Shockingly so. The entire C-level team has been in place for over a decade. All 50-year old men (makes so much sense for a company with a vastly female customer base). HR exists only to serve the autocrat CEO, who is a certifiable narcissist. A network of former Art.com employees actually get together as a support group to share their horror stories and aid in each other's recovery after having survived years of working with him. The technology here is so behind the times it's laughable. The sites might as well be duct-taped together at this point. Go shopping on Allposters.com and see for yourself. Duct. Tape. The company – literally, an e-commerce company in the 21st Century – actually waited until 2015 to MARGINALLY invest in a social media marketing strategy. They've been without a CMO or even a marketing VP for over a year now and seem shockingly unconcerned. Who's driving the marketing business? Hmm... I bet you can figure it out. There's no strategy at all. Really – none. Some time in Q3, the CEO will look at the most successful "thing" a competitor has done "lately" and then the whole company will have to scramble to replicate it before the end of the fiscal year. There is no vision, nothing inspiring anyone, and all the effort and energy put into a rebrand a few years ago has now fizzled or been squandered away. The people who generated that momentum have all been canned for not contributing enough to the bottom line with their silly creative social things, or read the writing on the wall and packed up and left. Really, just don't. And if for some reason you still do, then don't ever, ever, go to HR about anything. They are not your friend. You've been warned.