Love the work environment - Front Office Support Artisan Optics Employee Review

Lots of opportunities to learn. Doctors are easy to talk with, happy to answer question, and super nice. The rest of the team is always eager to help and I've found them to be really helpful learning the computer system and the office routines. Advice to any new employee is to sink your teeth into the training and don't be afraid to ask questions. This is a team who is all about helping each member succeed.

There is a lot to learn! This office is incredible. They do so many different things for their patients and offer products I've never worked with. That means a lot of learning for new employees.

Pay is higher than you can get elsewhere for the same job, though they have to offer it to continue to attract talent due to their high turnover.

This place is a perfect example of why nepotism is a terrible idea. The whole place is family owned, and they definitely give preferential treatment to their own. They constantly find ways to cheat employees out of sales bonuses by moving goals during the middle of the month, or arbitrarily not counting sales if you start getting too close. Meanwhile, the family members drive jaguars and porsches. They will also start and stop your health insurance depending on if you meet your sales goals, so forget about stability. While the doctors themselves are great, the management staff is very abusive towards employees. They will gaslight you, and verbally and mentally abuse you. They are the worst people I have ever worked for, and I had to go to months of therapy after working for them just to get my head back on straight, and realize that I wasn't worthless like I was told multiple times. I can not stress enough, do not ever work for these people. You will come to regret it, and become another victim of their abusive machine. They turn over people non stop, so don't expect to become friends with your coworkers. (The management also strongly discourages it). All in all, the most unethical, terrible, nepotic place I have ever seen or had the misfortune to work for.