employer cover photo
employer logo
employer logo

Ascend Software

Is this your company?

It's not getting better - Anonymous employee Ascend Software Employee Review

1.0
2 May 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the best people I have ever worked with down in the trenches. Upper Management is completely different

Cons

Wow. There are SO many cons. First off: management is bribing current employees to post glowing Glassdoor reviews, and attempting to track down anyone who posts negative reviews. So take anything you read on here with a grain of salt. Ascend recently PAID customers to post good reviews for "G2", and is not gloating all over LinkedIn about how they got great G2 ratings. There is so many people quitting and leaving that it is just stunning. Not long ago, the whole sales team quit. Recently, the whole marketing team left. The CEO is basically in hiding now, and has a 'chief of staff' (a 100 person company needs a chief of staff? really?) handle all his duties so he does not have to be bothered with the problems of the little people. The product is going downhill and customers are leaving in droves. As far as anyone knows, there has not been any new sales in months. It won't be long until there are layoffs. There is no new revenue coming in.

Explore other reviews about Ascend Software

5.0
31 May 2023
Recommend
CEO approval
Business outlook

Pros

It's a fantastic small company with close knit relationships and people that genuinely care about each other.

Cons

As a small company, today's chaotic business climate is just plain scary, although they've weather it well so far.

2.0
18 July 2024
Recommend
CEO approval
Business outlook

Pros

There are some good benefits like summer Friday's and lifelong learning reimbursement. The people, outside of the senior leadership team, are some of the nicest and most genuine people I've interacted with at any company.

Cons

Senior leadership. They aren't looking out for their employees. The good benefits are lures for new employees, but once you're in the company they don't care about you. Transparency and openness are rewarded with cold shoulders from senior leadership and eventual layoffs if your thinking isn't in line with theirs. HR does not seem to be there to look out for the employees, they are there to look out for the senior leadership only. "Anonymous" reviews are requested, but rarely are anonymous with comments made by the CEO and COO repeatedly if they are given poor reviews.

3
See reviews by: Helpful|Rating|Date|All