Pros
You really do build strong relationships with your coworkers. I am very thankful for this because I never would have lasted as long if not.
Cons
-You are working for a degree mill. It’s important to note this because at the end of the day they will do anything and everything for that student’s money. That includes treating you poorly! -You will be monitored...heavily! You’re going to clock in/out for breaks, have your calls recorded, chats and emails monitored and be required to make a certain amount of calls a day. -Have you worked at a customer service call center before? Great! You will feel at home. -You will receive a standard 3% raise annually, do not ask for more, you won’t get it. -You will be yelled at, cursed at and blamed for your student’s ineptitude. When you share this with your supervisor, they will blame you.