Chase Customer Case - Customer Care Assurant Employee Review

1.0
21 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Onsite parking and the benefits were sufficient

Cons

I knew from the very beginning this job wasn’t for me, but bills still needed to be paid. I resigned after about 4 months. I just could take it; the training was very poor, the Micromanaging, Metrics were almost impossible to meet especially adherence I worked a 10 hour shift and they were trying to get me to work through lunchs and breaks. Many of the Supervisors were very unprofessional and loud. The company has an extremely high turnover rate and job stability is way too important to me. The call volume was ridiculous, 10 hours of back to back calls, I was over worked and underpaid.

Explore other reviews about Assurant

5.0
5 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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