Started out great and gradually became horrible - Customer Service Representative Assurant Employee Review

3.0
19 June 2013
Recommend
CEO approval
Business outlook

Pros

The benefits, training, pay are all pretty good - insurance has become less for more money,

Cons

Most jobs were shipped out to Cognizant in Chennai, India. Most departments were downsized, some were eliminated completely.

Explore other reviews about Assurant

5.0
5 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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