Working in a call centre is made harder by the callers - Customer Service Representative (CSR) Assurant Employee Review

3.0
24 Oct 2020
Recommend
CEO approval
Business outlook

Pros

- Great staff - Lots of benefits to try and get you to stay - Lenient work times

Cons

- The callers are mean - It's busy - High turnover rate - Everyone is always stressed

Explore other reviews about Assurant

5.0
5 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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