Beneficial for further experience on my resume. - Customer Care Specialist Assurant Employee Review

4.0
17 June 2014
Recommend
CEO approval
Business outlook

Pros

The office culture is well designed for a call center environment. The office is comfortable for the amount of associates working in the office. Also, the company offers good benefits quickly.

Cons

The standards for the client continue to increase making many associates frustrated by the inability to do well enough by the client on a day by day basis.

Explore other reviews about Assurant

5.0
5 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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