Customer Service Representative - Customer Service Representative Asurion Employee Review

4.0
4 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Great company, lots of perks, great team atmosphere

Cons

Needs more work at home opportunities

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3.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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