This job is cool for a few months. Constant change after that been working here two years and put in my 2 weeks notice yesterday. They now offer Smart Home Support to customer and guess who has to sell that, EMPLOYEES. Employees are paid to provide tech support and good customer service now they also want employees to sell their product with no pay increase. They tell you that you get $10 extra per sale but that’s only if you sell it and you still have to offer the product on every call on top of offering the tech coach app which is useless that they push down customers throats.