The negatives outweigh the positives... - Anonymous employee Asurion Employee Review

2.0
21 Dec 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Lots of opportunity for hands-on with new technology and big projects -IT spending was very good (necessary projects approved) -IT staff was mostly very competent and very driven

Cons

-Management. Decisions that didn't make good business sense were pushed through. There was no support for employees and a lot of blame placed on subordinates to make themselves look good. -The hours were insane. -Projects were given arbitrary deadlines. -Good people were not being promoted.

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3.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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