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      Asurion

      Engaged employer

      Asurion reviews

      A total scam - Tech Support Asurion Employee Review

      1.0
      9 Mar 2022
      Tech support
      Recommend
      CEO approval
      Business outlook

      Pros

      bonuses every 30,60,90 days Work from home

      Cons

      An absolute scam! You make $20 at first then after about 3 months you go to something they call pay per experience. If you made $20 a call wouldn’t be so bad right? WRONG! Ur on the phone w customers for 1-2 sometimes 2 1/2 hrs and the pay switches to about $4 and some change and u have to bully ppl into buying this $25 a month All inclusive electronic warranty. You’d get reprimanded for not offering to the elderly on social security, even if someone was calling from the hospital talking about how to they’re phone won’t allow them to make calls / texts so they can notify their family members that they’re in the hospital, U HAVE TO OFFER THEM A $25 warranty and bully them into buying it. The worst company to ever work for you’d be better off working at McDonald’s. You go from making $21 an hr to $4.50 because you’ll make $10 in these “sales” AKA bullying ppl into buying an electronic warranty program they don’t want

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      Asurion Response
      4y
      We are sorry to hear that your position with Asurion did not meet your expectations. We are proud to be a certified Great Place to Work for the third year in a row. According to a recent survey, 92% of Asurion employees say they're proud to tell others they work here. Sales are an important part of our business and we understand that some individuals are stronger at this skill than others. We hope you worked with your manager to enhance your skills and receive proper training if needed. Thank you again for your feedback, we are continually working to get better at how we live our values.

      Explore other reviews about Asurion

      5.0
      3 Mar 2026
      Quality analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice place to work for many

      Cons

      Layoffs are always around the corner

      3.0
      26 June 2026
      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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