Great Company-not so exciting product - Anonymous employee Asurion Employee Review

4.0
27 Apr 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great people great benefits good comp package excellent work/life balance medium sized company, access to sr level management lots of leeway to get your job done

Cons

communication poor recruiting is very slow, not effcient you get very little direction from your managers no career development other than a website raises are non existent(avg1-3%); they rely more on healthy bonuses to reward, but taxes kill most of that

Explore other reviews about Asurion

5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

3.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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