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Thank you for taking the time to share your feedback. We take all reviews seriously, even when we disagree with the characterization presented. We want to be clear that at no time are employees asked or required to post 5-star reviews. We do periodically encourage team members to share honest feedback about their experiences—both positive and constructive—particularly as our organization has undergone significant leadership and operational changes over the past few years. Our goal is to ensure that feedback reflects the current environment, not solely past experiences.
We recognize that change can be challenging, and it is not uncommon for organizations in transition to receive a wide range of feedback. However, we strongly disagree with the assertion that we attempt to manipulate our ratings or misrepresent employee sentiment. Maintaining integrity in how we gather and respond to feedback is very important to us.
Employee retention and engagement are areas we continuously monitor. While turnover can occur for many reasons, we remain committed to improving the employee experience and fostering a positive, supportive workplace.
We encourage anyone with concerns to reach out directly to HR so we can better understand their perspective and work toward meaningful improvements.
