It’s a very toxic environment. Very one sided, they don’t care about their employees. There is a lot of favoritism, HR is no help at all. They don’t pay their employees fairly nor do they compensate you for speaking a foreign language. It’s all use and abuse. No one ever has answers for customers, most customers call in complaining about how terrible customer service and I do not disagree with them not one bit. This is not a company that I would recommend to anyone to work for. After a few weeks you will literally hate your work life.