Opportunity for Growth and Development - New Accounts Specialist Axos Bank Employee Review

4.0
20 Dec 2020
Recommend
CEO approval
Business outlook

Pros

I started my employment with Axos Bank as an Inbound Direct Banker I in 2017. As a Direct Banker with Consumer Deposits, I was provided the opportunity to build up a body of knowledge through various client and inter-department interactions. With the knowledge and experience I gained over time, the support and guidance of upper management, I was able to transition to another role within the bank. The Direct Banker role can possibly opens up other opportunities within the bank, as there is support to achieve individual and department goals. The Consumer Deposits management/supervisor team is dynamic, resourceful and capable. Furthermore, the management/supervisor team is willing to help guide agents to achieve organizational goals. I appreciate my time as a Direct Banker.

Cons

Generally speaking, there are some technical issues that employees and customers experience. However, these issue are resolved promptly.

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Axos Bank Response
5y
Thank you for taking the time to share your experience at Axos -- especially as it relates to advancing your career. One of the hallmarks of our culture is that individuals are rewarded on the basis of their achievement. These rewards can take the form of compensation, and increased responsibilities and opportunities for growth. It's heartening to hear that you've benefited from this dynamic. Keep up the great work!

Explore other reviews about Axos Bank

5.0
14 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Realistic goals • Cutting-edge technology that speeds up the work • Solid career progression opportunities • Smart colleagues • Great compensation and generous benefits

Cons

No. At this point, I couldn’t ask for anything more.

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Axos Bank Response
11h
Thank you for the great feedback and we’re glad to hear the goals, technology, and team are making a positive impact on your experience. It’s great to know you’re seeing growth opportunities and value in our compensation and benefits. We appreciate you being part of Axos!
2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

The company’s focus on AI and automation was genuinely valuable. It provided opportunities to learn new skills and stay current with emerging technologies.

Cons

• Workloads were consistently extreme, leaving employees with no real relief or balance • Employees were expected to work excessively long and exhausting hours on a constant basis • Daily expectations were unrealistically high, creating a cycle of stress and disappointment • The environment showed little regard for employee wellbeing or sustainable working conditions • Burnout became a constant risk due to sustained pressure and lack of support • Leadership showed no visible concern for struggling employees and failed to check in or offer help • Communication and support from top leadership were largely absent during periods of high stress • Colleagues were also overwhelmed and overworked, leaving little ability to provide meaningful support • The overall atmosphere created isolation and frustration due to lack of assistance and empathy

1
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Axos Bank Response
11h
Axos operates in a fast-paced, high-performance environment, and expectations are intentionally aligned with the level of impact our teams are driving. At the same time, sustainable performance matters. Teams are structured with defined priorities, and leaders are expected to actively manage capacity, set clear goals, and maintain regular check ins, especially during periods of increased demand. Experiences can vary across teams, and feedback like this helps highlight where execution may not always meet expectations. Maintaining a productive, engaged workforce requires ongoing attention, and leadership remains focused on balancing performance with a sustainable work environment.
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