Customer Care Account Representative - Customer Care Representative BASF Employee Review

5.0
2 May 2016
Recommend
CEO approval
Business outlook

Pros

Great benefits package. 5% match on 401k plus an additional 5% contributed even if you don't put any money in. Full tuition reimbursement as long as it applies to your job or a potential position you could go to within BASF.

Cons

Very structured system for promotions and raises. Needs some work to ensure that management doesn't seem like they're not telling their employees everything.

Explore other reviews about BASF

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefits package

Cons

Lots of uncertainty, poor employee morale

4.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, hybrid & remote roles, great colleagues to work with. Great vacation /time off. Helpful colleagues

Cons

Reorganizations (roughly 3 years), IT roles dwindling in North America(moving to India), teams can get very silo-ed, “not my role” = not helping you (when you are looking for answers/assistance), currently seeing a lot of movement out of New Jersey (roles moving to other parts of the country), some organizational charts can be confusing, huge organization(can be difficult at times pinpointing the exact team you may need to work with)

See reviews by: Helpful|Rating|Date|All