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BAYADA Home Health Care

Engaged employer

It's taken me over 6 months to write this, because I was so messed up mentally.... - Client Services Manager BAYADA Home Health Care Employee Review

1.0
29 Aug 2014
Recommend
CEO approval
Business outlook

Pros

-Gifts and whatnot for achieving records within the office -Initial pay was good -There were definitely fun times at the office and corporate level -Met some genuinely nice people -Loved helping the clients and developing field staff -Leadership development opportunities

Cons

I don't even know where to begin honestly. Firstly, I'm still recovering from the mind screwing I got from this company and my Directors. Even after I have become gainfully employed after 6 months of unemployment due to them throwing me out on the streets, I am still very much wounded by all that transpired. I should have kept my mouth shut and worked quietly and searched for another job. I admit I butted heads with some people and was not a favorite, so my future there was looking bleak, because I knew I said too much and created too many waves. When I came in, I was promised a long and fruitful career, if I worked hard and kept my eyes on the prize. I worked my butt off...only to be shown the door when I decided to be honest with my Director that the position just wasn't working for me anymore. I had approached the subject before of transferring to another office and was talked out of it by my Director and went along my way. But things got worse, my happiness went to an all time low and I developed high blood pressure due to the stress of the job and the neverending list of cases to be staffed, without having enough field staff. I wanted an honest conversation with my Director and what I got in return was a forced resignation. I got no help in trying to find another position within the company. I honestly didn't want to leave Bayada...I just didn't want to be a CSM. So that was that and I went about my last few months there as a leper (not that I was "cool" enough to hang with the young ones anyway...) and I left in a much worse state than I thought a job could ever do to me. But that is my personal story...here are some common complaints with which I concur: -Pay structure for CSM's is just weird. Your pay is directly related to the number of hours you bill for, so if you lose a client for any reason, bye bye $$$. I was really scared about my guarantee being dropped when I reached two years there. Didn't make it though... -Poor benefits. The plan itself was OK (Still has a deductible and copays though...), but having to pay over $200 a WEEK for a family just for Medical??? Ridiculous. -Nepotism and favortism. If you are not a golden child under the age of 30, you will probably not make it past the point at which you were hired. My office in particular was full of 20-somethings that had no other work experience and was one huge, catty clique. Super smart and cunning...but backstabbers and coniving. -Awards Weekend----what the heck?!?! One big morale booster that only works for a short time. Put that money to better use! I'd rather not have to go to a big celebration and give up a weekend than have more money in my pocket all year round. I can't even imagine how much they spend yearly... -Field staff is not recognized nearly as much as they should be...especially with pay! I feel so sorry for those who need to pay for their health insurance because the prices are often more than they could ever make on a weekly basis. -Cultish. Enough said. This has been a hard review to write. My heart still aches because I gave it my all and was discarded like a piece of trash.

Explore other reviews about BAYADA Home Health Care

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great support staff, amazing company culture that truly served the community.

Cons

Difficult area for this specialty because of commute logistics

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BAYADA Home Health Care Response
3w
Thank you for your feedback and for your years of service with BAYADA. We’re glad to hear you felt supported by our team and experienced our strong culture of care. We also appreciate your comments.
2.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work/life balance. You can choose your days and hours.

Cons

No support from office staff to field staff. You can report wrong doing, errors, etc. to them and nothing is done. They like to keep a blind eye, especially when it’s one of their “favorites” Favoritism is out of control! Another person described it as “cult like” I would agree, but would use more of the term cliquish. It’s a mean girls club in the office. If you’re not in the “in crowd” there’s no acknowledgement of your successes or any kind of awards or compensation. They withhold vital info on clients and their needs on purpose. Question everything when taking on a client, they will try to “trick” you into taking difficult clients. Also, if you get the wrong scheduler (there are some good ones) they will leave these poor families without coverage. They’re too lazy to look for replacements if their regular caregivers need off, leaving the clients with no coverage. When they say their hours are 8a-4p… they mean it! Don’t think they’re going to go above in beyond the way they expect the field staff to do.

1
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BAYADA Home Health Care Response
2mo
Thank you for your honesty. We’re glad the flexibility has been a positive, and we’re sorry to hear about your experience. Your feedback matters, and we take concerns like this seriously. We encourage you to reach out so we can better understand and support you: feedback@bayada.com.
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