Good employee - Manager BOE Employee Review

We’re troubled to see the feedback you shared, as it’s evident that there were many aspects of your time at BOE that you found frustrating: the perception that we treat sales representatives as dispensable, decisions about product offerings, and your concern you were disrespected by colleagues. Regarding the last item, we strive for a professional, inclusive workplace, and truly do want to understand specifics so that we can address these concerns. As a former employee, we invite you to share your experience by calling (800-831-5858) and asking to speak with Marcy Wood, our Vice President of HR. We’d also like to offer our perspective on a few of the concerns you mentioned. We DO hope that review readers will check out our web site, and see that customers can, in fact, order toner by clicking Support and then Order Supplies. While the majority of our clients are other businesses that have a need for Managed Print Services (an offering that became mainstream in our industry around the year 2000), we also offer chargeable supplies for customers that prefer this option. Regarding turnover, sales is a difficult profession that has higher turnover compared to other jobs. This is one of the reasons that we offer frequent sales rep development classes and leadership support. We schedule these outside of customer “golden hours,” so that we’re not interfering with time that could best be spent prospecting or meeting with clients. It sounds like we have the opportunity to focus even more on the Realistic Job Preview that is part of every sales interview so that this is crystal clear to candidates. We appreciate that your review underscored this need, and wish you every success in your career!