Pros
- Small company allows for maximum impact from supported employees. - Reputation in MI market is strong. - Strong institutional memory from long-tenured employees. - High trust for WFH/Remote/Hybrid in most roles - Stated values are often lived out by rank-and-file
Cons
- Limited oversight from senior management - employee experience differers wildly across departments and teams. - Limited diversity - some uncomfortable scenarios with small-town customers, employees of color treated as limited or combative. - PE/VC investment - short-term profit over long-term stability. Rapid change is especially uncomfortable for lifers, company roadmap is not clear. - R&D too focused on new features vs bug fixes, standardization between modules. Some embarassing asymmetry demonstrated to customers. - Changes to benefits - more in-line with industry standards, but not worth salaries in some departments that are lower than average.