Back Market

1.0

17 July 2022

Recommend

CEO approval

Business outlook

Pros

BM try to change people's mindset and impact laws/regulations so that there is a safe, widely-accessible and real alternative to buying new: tech for good. This is also a branding and marketing position. BM remains a business, not an NGO. In 2021, the company was going through a hyper-growth period thanks to the pandemic and driven mostly by the French market. This brings interesting problems to solve from a tech point of you. However, end of 2021, the sales results were not as expected. There was a significant decline in sales volume YoY, again mostly driven by the French market. Is this the post-pandemic decline that other companies face? The future will tell. Most of the employees are friendly and believe in making the world a better place. They are willing to help each other with a positive attitude.

Cons

BM is NOT an international company. It is very much a French company with an international business. Therefore, if you are a non-French speaker and/or work from a location outside of France, you may feel excluded somehow: - perks are not great (sometimes non-existent) outside of France - video calls started off in French before realising non-French speakers were on the call - decisions-making is done onsite in France so if you're abroad/remote you won't really have an impact The company is heavily top-down. As an individual contributor your voice falls on deaf ears and your manager micro-manages you. There's loads of favouritism, folks that should no longer be there but remain because of friendships. BM promotes diversity and inclusion externally. Internally, when looking at management level in the tech division, the gender and ethnicity splits are extremely unequal. The typical tech manager is very much a French speaking white male. Is this due to unconscious bias ? Maybe, ... maybe not. However, at the time, there was no framework in place to assert and address the situation. BM is NOT a tech driven company. Technology is simply a tool to fulfil business goals. There's nothing wrong with that but this may not be the place for you if you want to be proud of your craft. Tools are outdated. No clear vision, especially from the very top (due to a lack of expertise?). The company is chaotic. Being a scale-up cannot be the single justification. There's a lack of frameworks/processes/standards everywhere: - hiring - onboarding - training - career ladder - travel & expenses

Back Market Response

Hello, thank you for sharing your honest opinion. Back Market has been growing quickly, but keeping our #onelovingtribe spirit and creating an inclusive workplace is really important to us. As we're growing internationally, we do our best to adapt quickly and include remote workers into our decisions to give them an impactful voice. Furthermore, to provide the fairest results possible, we train our recruiters and hiring managers to work with competency frameworks and behavioral questions. Besides this, we offer trainings, both internally and with external partners, and have revamped our onboarding process to make it more efficient. We also have frameworks in place to ensure promotion is handled fairly and always provide the opportunity for our employees to build their perfect career plan. We do believe we have the right people in the right position, but are sorry to hear that you feel otherwise. We've passed this message along to the team. Once again, thank you for sharing your feedback with us, we will follow through on this.

Mediocre company - Backend Engineer Back Market Employee Review

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