Pros
When I joined, the company was genuinely a good place to work, and I was associated with it for more than three years. The culture during the earlier years was supportive and collaborative. The company offers two working models, work from office, or permanent remote. However, permanent remote roles are treated as contractual positions. Offices are present in Singapore and the Philippines, and earlier there was good team alignment despite being distributed.
Cons
In recent times, the culture has taken a sharp turn and the company now feels like a hire-and-fire organization. I was removed during a performance evaluation cycle with the reasoning that leadership wanted to “set an example” by letting go of a few people. This was hard to accept, as my performance had been rated well until last year, and expectations seemed to change suddenly this year. At the same time, the company continues hiring, which creates confusion around accountability and fairness. Management empathy has reduced significantly. Many managers and their leaders work remotely and appear disconnected from how teams actually function and coordinate. Decision-making is highly centralized, with the head of department wanting to dominate how things are done and believing his approach is always right. Managers tend to follow instructions without challenging them, and since most have been with the organization for many years, teams have very little say in how things work. The team I was part of was extremely siloed, with almost no interaction with other teams, driven primarily by one person who led the team.