Pros
Seems like a great workplace at the start!
Cons
The company promotes itself as highly supportive and people-focused, however my experience did not reflect this culture or the core values presented online. Training felt inconsistent and lacked structure. I was hired alongside another employee and observed a noticeable difference in the level of support and training provided, while my own training was limited mainly to emails and only a small number of trainers. Feedback was often contradictory, with one trainer praising work that another would later criticise, making expectations unclear and the learning process confusing. I was never formally spoken to about my progress or given an opportunity to address any concerns regarding my performance. Instead, I often felt expected to simply “learn as I go” after being placed into the retail environment with minimal guidance. Despite this, I was later told I was not progressing adequately, whilst being terminated. The experience ultimately ended with a phone call on my day off informing me that I was “not a good fit” and that my employment was being terminated, which felt impersonal and unprofessional.