many changes - Director, Professional Services Basware Employee Review

3.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Nice colleagues to work with. People help each-other and willing to go the extra mile

Cons

Ongoing organizational changes decrease athomsphere

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Basware Response
3mo
Thank you for sharing your experience. We are very pleased to hear your positive comments about the collaboration and support among colleagues, This is a very important part of our culture and remains an important focus for us as an organization. We have a clear and strong growth strategy that we are very confident in, and being recognized by industry analyst continuing to be Market Leaders certainly supports our confidence. As the company continues to grow and evolve, change can be required, We always plan very carefully any change and it is always our goal to ensure change happens smoothly and people are kept informed, respecting Baswareans is a must. We do, however, recognize that periods of change can at times be unsettling and individuals can have different perspectives. We certainly appreciate your perspective and thank you for the contributions you made during your time with us and taking the time to comment. We wish you the very best for your future. Warm regards, Jane Broberg Chief Human Resources Officer

Explore other reviews about Basware

5.0
18 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Culture Product People Roadmap Executives

Cons

Process, constantly changing GTM and strategy

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Basware Response
4mo
Thank you for your thoughtful feedback. We’re glad to hear that your overall experience as a Baswarean is positive when it comes to our culture, people, product, and leadership team. As a growing organization, we are working to ensure that we have the best GTM approach that support our customers and partners, ultimately enabling our teams to succeed. We are optimistic that during 2026 we will have stablished our approach which so far is bringing in great results. Thank you for taking the time to share your perspective - this is very valuable - and thank you for your ongoing contribution. Warm regards, Jane Broberg Chief Human Resources Officer
1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

They pay for all airfare with the Corp Credit card

Cons

Started an account expansion team in 2026, led by an inexperienced RVP with little to no management skills and a very tactical approach. Product enablement in Finland did not translate to what customers owned. 5 weeks before accounts were assigned. Another 2 weeks before comp plans were issued. ARR price points were a fraction of what was communicated during the interview process. No customer information available in SFDC. Needed to access multiple systems to find contracts and customer entitlements. The expense reporting system is almost unusable.

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