Let's face it, it's just lotion. - Co-Manager Bath & Body Works Employee Review

3.0
20 Dec 2011
Recommend
CEO approval
Business outlook

Pros

Except at Mother's Day and Holiday it's a fairly easy place to manage. You get to demo a lot of products and be hands on with the customers on a regular basis. The stores aren't huge so it's easy to keep everything under control and it's an easy store to close down at night. The company gives a lot of tools for product knowledge.

Cons

During peak the job becomes extremely hard physically. One bottle of lotion doesn't weigh much but a case of 36 does!! At Christmas much of the product has to be stored off-site and managers control the keys to those so much of the physical labor falls on them. The company is very into their coaching model and it can be very frustrating when you want to just say something instead you have to "ask vs tell" in a round about way. Sometimes communication isn't the most effective.

Explore other reviews about Bath & Body Works

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

1.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

We offer two fully remote weeks per year, in addition to three designated in‑person days.

Cons

The organization lacks a cohesive strategy and shows persistent resistance to change despite declining stock performance over the past several years. Our product and marketing efforts are no longer resonating with consumers, leadership effectiveness is inconsistent, and there are no defined career pathways for performers. Teams often work long hours due to constant rework and unclear direction. Firing the Chief Marketing Officer and Chief Merchandising Officer have been some of the few genuinely strong decisions. They were terrible, outdated, and caused swirl.

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