Overworked Brand Manager!! - Store Supervisor Bath & Body Works Employee Review

2.0
26 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Limited Brands offers great pay in comparison to other retailers of its caliber, and offers to good benefits only available to certain employees.

Cons

Limited Brands has high expectations but offers no means to be successful in those high expectations. As the brand manager at my store, my experience was that of an everyday work nightmare. Many nights are spent alone in the store until 3-4 am. There are often times when workers have 10-12 hour work days with little to no lunch break. I have seen the upper management belittle, torment, humiliate and bully the associates on a regular basis. I have also seen upper management force those associates with doctors notes for strep throat, and pneumonia to work and threaten them if they begged to go home. I have also been victim to harassment and bullying from the store manager, and the company tends to not listen to reports made to HR. Management tends to sit in the back most hours of the day and play on their phones, or take multiple smoke breaks and hour long lunches while failing to give the employees proper meal breaks.

Explore other reviews about Bath & Body Works

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice employees and benefits for products

Cons

Not enough hours and low pay

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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