Do you like being harassed by sales staff when you shop? If so, this is the job for you. - Sale Associate Bath & Body Works Employee Review

1.0
23 Sept 2009
Recommend
CEO approval
Business outlook

Pros

25% off employee discount for Limited Brands

Cons

I can't speak for the Body store, since I worked in the Home Fragrance (Candles, wallflowers, etc.). Pay for regular sales staff is .10 over min. wage. When I applyed for the job, I was told I would probably get 15-25hrs/week. 2 months in, the most I've ever had is 15 hrs, with most weeks only 6 hrs, and an additional 3 hrs "on call" which you are EXPECTED to be available for. They only put us on for 3 hr shifts at a time too! Our home fragrance store just opened and is not doing nearly as good in sales as they had hoped, so they have been giving mngt most hours and the rest of the sales staff just 3-9hrs/week! They are so concerned about conversion (trying to get 40% of the customers that walk in to buy) and units per transaction (adding on various crap at the till) that you are EXPECTED to hound every single customer that walks in the door! If you don't, expect your manager to reprimand/make suggestions/feed lines to you through your headset to MAKE you hound that customer to buy SOMETHING. Then you have to "demo" products, pretty much shoving a candle in a customers face. If you don't, and your manager sees you, they start barking at you through the headset saying "Did you give that customer a demo? Why not?" You are expected to fill in a "goal" sheet at the start of every shift and "chat-in" with a manager to let them know how you plan to puch their crap on customers that day. Then you have to "chat-out" at the end of your shift to discuss if you met your sales/demo goals, etc. This is most definatly a SALES job, not a CUSTOMER SERVICE one. I can't continue to work at a place where I: a) don't believe in the products I'm selling (way too expensive, and Wallflowers only work when you first plug them in, then they don't smell like anything at all and quite honestly, their candles aren't that great for the price). b)Can't stand their sales tactics. Seriously, I'd rather be flipping burgers for min. wage.

Explore other reviews about Bath & Body Works

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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