A nightmare - Assistant Store Manager Bath & Body Works Employee Review

1.0
9 Jan 2022
Recommend
CEO approval
Business outlook

Pros

If you like their products, they do have a decent employee discount program.

Cons

In short, the worst company I have ever worked for. Let me start by saying that I was an Assistant Store Manager with many years of retail experience. Two aspects of this job made it absolutely unbearable: 1. My District Manager 2. NO work life balance. I will begin by describing my pleasantries dealing with the DM I was under. She would cancel PTO last minute, talk down to people who worked for her, and if you did have the unfortunate experience of meeting her… the judgement was palpable. I worked retail, so I am very much aware of the OT that needs put in to ensure the job is done 100%. HOWEVER, in no way, shape, or form is it reasonable to work until 3am on a floorset and have to come back in at 7am to finish the floorset because lack of associates and support. Not to mention after coming in at 7am, leaving at 10am to come back at 1pm to close where I would inevitably have to stay late to set up a stupid promotion no one wanted to hear about. Don’t be fooled: this was not a one time occasion. Scheduled till 6? Don’t make plans before 8. Scheduled till 4? Don’t plan to be anywhere before 7! More on the canceling of PTO. I had APPROVED PTO in order to spend time with my new puppy that I was getting. That PTO and my first week with my dog were robbed from me. Time I will never get back. Bitter doesn’t being to cover it. This DM has no soul and even worse - the company makes it nearly impossible to report harassment. And it was harassment. I was upset about my PTO and in an attempt to break me down she made the Store Manager schedule me to close the entire week. Every. Single. Night. Closing. When I called HR to attempt to report retaliation, I was informed they don’t accept totally anonymity. The information they would need would inevitably unveil who I was so I hung up because I was so afraid of what the DM would do. I literally left the store every day crying my entire way home. It was not worth $20/hr plus whatever bonus they bribe you with to be a lotion robot. PS that DM still works for the company so do with that what you will

Explore other reviews about Bath & Body Works

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

1
See reviews by: Helpful|Rating|Date|All