Rewarding guest interactions overshadowed by toxic management culture - Guest Service Representative Beach Reunion Employee Review

1.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Guests enjoying their vacations and helping to create a lasting memory

Cons

Owner is sexist, verbally abusive. Pay was not balanced with expected work load. Expect to be micro managed, contradicting demands. Management surface level supportive. Expect any idea or improvement to be claimed as owner/Management doing. Cheap or nonexistent fixes to homes creating a bad experience for guests. Management and company owner will blame office and field staff for short comings to owners and to guests.

Explore other reviews about Beach Reunion

1.0
27 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Teaches you how not to run a business Learn how to not treat your employees and coworkers You have a job. Its not a secure job, but its a job

Cons

You are always told that you are an expendable and easily replaced. You are blamed for every pitfall the company goes through Items are given the blue light special fix and you are taught to say, that is the first time we have heard of such an thing at this house. You are given a job, but you are micro-micromanaged. Once you have taken all your time and passion to create something, its torn to shreds and essentially they redo the entire project making it pointless for you to have even facilitated the initial creating stage. Instead of someone speaking with someone and placing a text to a vendor, that person then texts the assistant office manager who then texts you, telling you that you need to contact said vendor for issue. You are not given the appropriate accolades as when something you brought up to do is swiftly taken over by management. If you ever have an issue you better truly be willing to die on that hill because they will say you have a poor attitude, poor communication skills or just are not in right fit for the goal structure of the company. God forbid you have any health issues, they thinly veil their disapproval of your issue and are more concerned with how it will affect their day to day operations.

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