Pros
Can touch many things: software, hardware, network, so can learn a lot and become more flexible.
Cons
Job role mismatch
I interviewed for a developer position, but the actual work included many responsibilities that were not related to software development.
Lack of technical understanding from management
Some managers have limited technical knowledge, which leads to unclear instructions and unrealistic timelines. Even basic IT tasks are sometimes misunderstood.
Stressful and disorganized work environment
Many tasks are labeled as “urgent” without proper planning. Work often feels rushed and last-minute due to unclear priorities.
Low appreciation for effort
Employees often work late or put in extra effort without acknowledgment. The expectation to “do more for the company” can feel one-sided.
“Any other duty” used very broadly
This phrase is frequently used to assign unrelated tasks such as event setup, hardware troubleshooting, and other non-developer duties.
Many non-development tasks
Developers are expected to handle tasks like setting up routers, microphones, projectors, and assisting with company events, sometimes even on weekends.
Low IT literacy among staff
Basic technical issues (e.g., printer or Wi-Fi troubleshooting) often fall on developers due to limited IT knowledge among other employees.
Some colleagues rely too heavily on developers
Certain long-serving staff repeatedly ask the same technical questions without attempting to learn, which can be tiring and makes developers feel that their skills are undervalued.