Good benefits and events, but high workload - Customer Service Representative Best Buy Employee Review

3.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and they host events

Cons

A lot of workload, which can cause back pain

Explore other reviews about Best Buy

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Great General Manager, that’s about it.

Cons

All of the leadership besides the GM were unprofessional. They couldn’t help it but most were incompetent.

4.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Good co-workers and easy work

Cons

Back of office repair agents still need to interact with customers

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