Pros
it's not just retail anymore!!!! we also are a major competitor in the services related industry. so yes it is a viable career for the technical saavy. the only downside to this is the compensatory rates as compared to other similar professional fields and the locations as compared to demographic and cost of living for services related positions are way undercut. there are individuals making just over 50k that in other companies with the same type of responsibility and amount of work they do could easliy clear 80k with the same type of benefits and packages. the staff and upper management is very competant. however the store management needs to better train their supervisors in an effort to better serve our clients and serve our shareholders. in this economy we cant afford not to.
Cons
compensation has very LARGE GAPS. the cost of living is way out of wack as compared to the salary offering. this i would say is hurting it's own employees good and bad. across the boards the company as a whole needs to re-visit the salary structure. and offer better pay to those especially in larger more "expensive" in terms of cost of living areas. specifically housing etc...