Excellent work enviornment - Phone Operator Best Buy Employee Review

5.0
17 Feb 2017
Recommend
CEO approval
Business outlook

Pros

I have been with the company for going on 4 years, and cant bring myself to leave. The pay is competitive, and varies by department and skill level. The people you get to work with are super nerds, and you will always learn something new. If you are someone who likes to keep up with the newest technology, this is the place for you. The discounts are crazy good, and the bonuses don't suck either.

Cons

It can get dull after the rush of the holiday season. And the pressure to sell branded payments (store credit cards) can be annoying.

Explore other reviews about Best Buy

5.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

Learn a lot on the job. Great place to entry level in tech. Geek squad has a lot of independence from the store when I was there.

Cons

Proper scheduling. If people call out they do not try to fill role they simply expect you to do more. Rotating schedule, Your on and off days will change week to week.

3.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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