Great place if your schedule is open - Customer Service Representative II Best Buy Employee Review

4.0
2 Jan 2009
Recommend
CEO approval
Business outlook

Pros

It's a fun place to work. The management at my store is great, very helpful and flexible. The discount is awesome (cost +5% on most things). Most employees are in their twenties so it's a young environment. Always worked with my schedule when I needed a certain day off. Great place to work if you are in college or just need something part time.

Cons

Pay is average, almost everyone has to work random shifts so it's hard to get a good sleep cycle, hours fluctuate from 32-40 (not good when you're on a budget). Customers don't respect you much, but this is typical in a retail setting.

Explore other reviews about Best Buy

5.0
12 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Learned so many skills. Lots of training.

Cons

Pay is just okay, but expected for entry level.

4.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, employee perks such as discounted products, offers 401(k) despite being part-time, coworkers who are nice to work with.

Cons

Management is quick to call-out sales that have nothing attached to it (warranties, card applications, memberships, or accessories). There is a rodent problem that has not been addressed for nearly a year; food and beverages cannot be sold at this store.

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