Best Buy can be a great place to work if you're looking for a career in Retail Leadership. - Geek Squad CIA Best Buy Employee Review

3.0
17 Jan 2009
Recommend
CEO approval
Business outlook

Pros

If you play into the politics of Best Buy you can do well and move up fast.

Cons

The leadership at my particular store is far too concerned with numbers and violates SOP (To be fair, they're told to do so by district leadership) in order to get numbers better. I worked in the Geek Squad and rather than being able to actually be a technician you were pulled to the sales floor to sell product when there literally was a line of customers waiting for computer help.

Explore other reviews about Best Buy

5.0
12 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Learned so many skills. Lots of training.

Cons

Pay is just okay, but expected for entry level.

4.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, employee perks such as discounted products, offers 401(k) despite being part-time, coworkers who are nice to work with.

Cons

Management is quick to call-out sales that have nothing attached to it (warranties, card applications, memberships, or accessories). There is a rodent problem that has not been addressed for nearly a year; food and beverages cannot be sold at this store.

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