Pros
Fast-paced environment. You never watch the clock as your shift/day flies by. If you like electronics and innovation, it's a very cool place to work. Fair pay, great benefits, loads of opportunity for advancement and career growth. The staff discount (cost plus 10) is decent although the costs that Best Buy reports are a false way of controlling this.
Cons
District team states we are behaviour driven and results oriented yet we track every key sale statistic every 1/2 hour in a binder? DM only cares about PSP (warranty) and holds sales calls weekly to focus solely on this! Some stores simply inboard the PSP to make themselves look good and everyone knows it including the DM but he turns a blind eye as it makes him look better. Show some integrity (1 of our values) and call people out for Gross Margin abuse. Managers are not allowed to "hide" in the office and need to be on floor all the time to avoid criticism from district team. I need time to plan, meet with people, complete all the paperwork expectations, email requirments etc. A GM should be able to wear a nice oxfrod style shirt and manage the business like a DM does when he comes in. Not have to spend 100% of their time showing customers where DVD's are and answering compaints about our warranty (#1 issue).