Geek Squad Remote Support (Covert Agent) - Anonymous employee Best Buy Employee Review

5.0
31 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, self managed. If you hit your numbers, you were left alone to work.

Cons

Lack of human interaction. Im even introverted but I definitely missed the team atmosphere. Not sure if there are alot of growth opportunities.

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5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good leadership, willing to work with you, good spirits, result driven, lot of fun

Cons

The normal cons with any sales job

2.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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