Have as much fun as you can and enjoy the company discount but leave it at that. - Customer Assistant (CA) Best Buy Employee Review

4.0
4 Apr 2009
Recommend
CEO approval
Business outlook

Pros

I have worked for BBY for almost six years while in college and graduate school. From the beginning I always felt like I had a ton of friends at work. As a part-time employee I felt like every day was fun and I truly enjoyed coming to work. Whenever I needed time off I just simply put in a request and it was granted - with the exception of the holiday months. The pay scale is hourly with no commissions on sales. This makes for modest to little pay but I think that it made it more enjoyable to come to work and not worry about competing with other employees or sale stealing. The employee discount is nice too!

Cons

The mentality of the company is very heavy on paperwork and worthless business plans. As I continued to work my way up the retail ladder I found that I had to spend more time filling out forms and coaching employees with machine-like scripted sales presentations. I felt that over time there was mass-favoritism in the eyes of management. If you pushed back on any of the store initiatives you were signing your own death sentence. Working up through the ranks was more of a product of how much butt you kissed than your own hard work. I enjoyed the whole experience but I felt that there were some areas for improvement.

Explore other reviews about Best Buy

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Great General Manager, that’s about it.

Cons

All of the leadership besides the GM were unprofessional. They couldn’t help it but most were incompetent.

3.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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