3.0
7 Aug 2019
Former employee, less than 1 year
Recommend
CEO approval
Business outlook
Pros
Entry level IT type work, ticketing systems, phone calls to clients, break/fix. Discounts on certain products, often fast-paced environment.
Cons
IT work in a retail environment. Retail pay, typically do not hire full time off the bat. Left before benefit plans were introduced (early 2019) to part time employees so should be available now. Often difficult to meet expectations due to operating within best buy and getting pulled from back to help with CA, Customer service related issues. Incoming Phone calls were predominantly meant for another department or needed to redirect client to 1-800-geeksquad. Could be fixed with a phone operator or two within the store.