This company made me hate my life - Geek Squad, Agent (CIA) Best Buy Employee Review

1.0
6 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Relatively okay salary for my education, flexible work hours, fast paced environment, plenty of learning experiences, frequent team-building exercises and events.

Cons

Exploited my knowledge without just compensation, hired me for one job but gave me the bait-and-switch for a part-time job, and absolutely no advancement opportunities in 3 years. Regularly took me away from my job to help other departments and reprimanded me when my job couldn't be done.

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5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great management Helpful Staff Opportunities to grow

Cons

If you start out on registers up front it can be difficult to learn on the floor and find a department especially if you are not selling enough credit cards and memberships

2.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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