Amazing place to be during the customer centricity transition - Anonymous employee Best Buy Employee Review

4.0
13 Oct 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It really was an exciting place to be. Leadership expected you to take cahnces and continually re-think how the work got done. I miss that more than anything...

Cons

Leaders had a tendency to have to 'get on board'. It seemed like there were times when everyone in the room disagreed with a strategic decision, but no one wanted to stand up and push back.

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5.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Fun easy work that's not hard

Cons

Pushing cards and memberships too much feels a little iffy

3.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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