Great place to work part-time - Customer Service Representative Best Buy Employee Review

4.0
19 Oct 2009
Recommend
CEO approval
Business outlook

Pros

Good pay for the work being done. Co-workers are generally friendly and there are work social groups outside of work time. Schedule is very flexible and is a good place to work for those attending school simultaneously. Employee discount is a plus. Lots of room for growth and has a great system to train their employees as well as good feedback systems.

Cons

Early morning meetings outside of normally scheduled times. Self-training is required to really get a good grasp of products and services.

Explore other reviews about Best Buy

5.0
8 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team, intelligent people, and plenty of training to feel situated.

Cons

Poor scheduling communication for my classes

3.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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