Purposefully understaffed - SWAT/Inventory Specialist Best Buy Employee Review

1.0
9 Mar 2021
Recommend
CEO approval
Business outlook

Pros

The discount, and you become a master of self control.

Cons

$15 starting pay but your hours will be capped immediately, part timers some weeks get more hours than full timers, you're overworked with 3 jobs at the same time constantly and are "coached" if something isn't finished on time. Often times you're the only one scheduled in your department for up to 4 hours alone. Upper management only cares about metrics and not the safety of employees during covid. You're a Karen punching bag and get threatened by customers who don't want to wear masks weekly. Store level management only cares about pushing credit cards and store memberships because they bonus from it, it doesn't matter how much you sell you'll be written up for not meeting their membership goals. Warehouse is overworked and is expected to flex to customer service, sell, check people out, manage online orders, ship same day orders, finish cycle counts, constantly run carry-outs/curbsides, unload truck, validate the truck, receive UPS shipments and put away the truck all in the same day with 2-3 people scheduled. You're treated like trash and not compensated for the beating your mental health takes.

Explore other reviews about Best Buy

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

- No-pressure sales - Never the same day - Great management and co-workers

Cons

- Not for those who refrain from quotas, this is a SALES position

2.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

See reviews by: Helpful|Rating|Date|All