Customer Service Admin - Customer Service Representative II Best Buy Employee Review

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5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

- No-pressure sales - Never the same day - Great management and co-workers

Cons

- Not for those who refrain from quotas, this is a SALES position

2.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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