No real career opportunities - Geek Squad Field Agent Best Buy Employee Review

2.0
16 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Not a hard job, lots of downtime, talking to lots of people.

Cons

Depends on the store you work at, completely changes things. In particular, if you would ever plan on making more than $20/HR, forget this place. High turnover, stores seem to go through cycles where entire groups of employees quit at or near the same time. Employees that do stay are not highly regarded unless they are metrics monsters.

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5.0
23 Feb 2026
Recommend
CEO approval
Business outlook

Pros

They have really good pto

Cons

Must be good at sales

3.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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