Overall Good Job, but not what one would expect. - Geek Squad, Consultation Agent Best Buy Employee Review

Schedules always changes every two weeks, managers can sometimes avoid helping associates or take longer to assist especially with Geek Squad issues, clients can sometimes be difficult (you can look at it as a positive thought because it trains you for tough situations), discounts are not fixed and vary on product, not really able to sit. Also the job is not really about repairing it’s a sales job for their tech support plans and you have to be able to check in computers quickly and move to the next client as quick as possible.