Great pay, but challenging management and long hours - Geek Squad Advanced Repair Agent Best Buy Express Employee Review

Explore other reviews about Best Buy Express

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good to workplace and earn more

Cons

None as per my experience

4.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

-Everyone at Geek Squad is very nice and willing to train -Great opportunity to learn hands on IT skills -Time off requests are easy. -Management are nice people.

Cons

-Sometimes appointments are double booked (can be stressful at times). -Apple or Verizon will send people to Geek Squad, often the issue needs to be resolved by them and not Geek Squad. -Just a part of dealing with the public, but expect to deal with mean customers every now and then (don't take it personal).

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