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BestSelf Behavioral Health

Is this your company?

Went from best to worst place.. won't refer anyone there today - Counselor BestSelf Behavioral Health Employee Review

1.0
10 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Really transparent management, you can meet with the current CEO/president A lot of opportunities to do extra stuff, committees (counselors won't have the time so don't even think about it) Bonuses Support staff have more freedom (case manager, peer, CSR, health home)

Cons

The pay is terrible. The company will pay you 20-30/hour while earning over $200 per every medicaid client and asking you to get 100 units monthly (you do the math). The company will overload you with clients, at one point I was getting 5 new clients per week when already seeing 80 regularly. No time for caseload management, constantly told to just "do it when you get a no show" which is just not fair for stress levels of counselors. When this company was LakeShore it was awesome but now it is just terrible. The sad thing is upper management will just pretend everything is fine when people are literally crying, screaming, yelling during staff meetings about how terrible things are, they will actively ignore you and just tout "self care." All counselors are capable of doing self-care and it can be helpful but it shouldn't be the answer to shut counselors up. I shouldn't have to do 1 hour of yoga and meditation every day just to barely survive the circumstances of my job. The last time the new CEO came to our clinic, worker after worker spoke up about how terrible it is having 100 clients, and there was no clear answer, in fact we were all actively ignored. People constantly talked about doing a walk out during shifts because things were so bad but no one was organized enough to pull it off without harming clients. Now for the worst part, the supervisory staff that are left are incompetent. No question - the best, most intelligent, most capable counselors all leave for better money, more freedom. So the people that are left over to provide supervision are just that.. leftovers. So the company is farrr to easy to move up in, all you have to do is have the drive to move up and stay long enough. Leaving an overwhelming amount of terrible supervisors. I will no longer refer clients here until I hear that counselors are being treated better and have lower caseloads.

Explore other reviews about BestSelf Behavioral Health

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

great place to work. people care about the work that they do.

Cons

staffing is limited given constraints with payment structures and program cuts

1.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

The staff relationships you build.

Cons

The PTO is not good. The pay is WAY below what it should be. The culture is subpar. Upper management only cares about themselves. Growth is impossible, you have to suck up or know someone to have upward mobility.

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